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For Immediate Release: February 14, 2006  

 

Never Nibble at the Buffet and Other Tips for

Avoiding Breakfast Meeting Humiliation

 

 

About Ellen A. Kaye

Ellen A. Kaye is an executive coach and one of the nation’s leading experts in leadership image and etiquette, effective communication and presentation skills. She is author of the bestselling business book, Maximize Your Presentation Skills: How to Speak, Look and Act on Your Way to the Top (Crown, 2002) and owner of Scottsdale, Arizona-based Perfect Presentation. For more information, visit www.ellenkaye.com.

 

 

Scottsdale, AZ 85261: Breakfast is an excellent time for a business meeting. It’s the beginning of the day, so everyone is refreshed and energized. You look great because you probably combed your hair or applied your makeup within the last hour. The meeting is concise and focused since everyone has to get to the office afterwards. And if you’re meeting at a hotel, there’s usually a large and enticing buffet. That’s good news for your appetite, but bad news for your career if you don’t know the proper manners for dealing with a buffet in a polished, well-mannered way – and most business people don’t.

 

“Unfortunately, most Americans today don’t realize how bad their dining etiquette really is,” laments Perfect Presentation founder Ellen A. Kaye who teaches executives how to dress, eat and act successfully. “Most smart companies are getting their entire sales and marketing teams coached, as well as all the senior brass. The time to get coaching is ASAP. That way, you can spend your time at a business meal doing business, not fretting over which fork to use—or worse, humiliating yourself, your company and your clients without even knowing it.”

 

Buffets, in particular, are etiquette minefields. Not only do you have to know proper manners at the table, you need to know when to get up, how to negotiate the buffet maze, how to behave in the line and whether to wait for the roast beef. Don’t risk blowing a lucrative deal because of poor dining etiquette. Instead, follow these tips from Kaye to negotiate the buffet with professional ease. You’ll wow your dining partners with your fabulous manners –then you’ll wow your boss by coming in to work with a signed contract.

 

Buffet or menu? Often, restaurants offer both. The rule of thumb in a business meeting is to follow the host’s choice. Thus if you’re the host, you need to guide your guests by saying, “I’m thinking of ordering the buffet. Does that sound good to you, too?” If you’re the guest, wait for your host to indicate his intentions. Or, you can ask directly whether he is leaning towards the buffet or something off the menu. Then follow his lead, regardless of your own desires.

 

Get directions. When the server takes the order, the host should ask about the procedure for the buffet. If the host has been there before and knows what to do, asking the question gives his guests a chance to learn about how the buffet works, or he should explain it to them. This is an important point because all buffets work differently. At some buffets, the waiter brings the plates to the table; others have the plates stacked near the food. Some are a single long line of food while others have “islands” of food throughout several rooms – meats at one table, fruit at another and so on. Knowing where things are and how the buffet works before you leave the table will make the trip for food go far more smoothly and quickly so everyone can get back to the business at hand.

 

Limit portions. No matter how delicious everything looks, resist the temptation to overstack your plate. If your plate is full and you see something else you really want, just walk away. Return to the table and forget about it. Come back next week with a friend and gorge yourself if you really want to, but never in a business meeting.

 

Don’t graze. Never nibble off your plate, or another’s, while going through the buffet line. Serve yourself, or be served by the buffet station’s server, carver, omelet maker and then leave it there until you’re back at the table. The same goes for food on the buffet platters – never, ever pickup even a small morsel to sample it while standing at the buffet.. Either take it or leave it. It is never okay to eat anything, of any size, until you’re seated at your table.

 

Pace your movement. As you walk around the buffet, try to move at the same pace as your host so you return to your table at the same time. If you’re the host, set a business-like pace by moving relatively quickly. Do not agonize over which food to try – take some and move on. Do not let your desire for roast beef surpass the fact that the line is very, very long. Remember – the meal is about getting the deal, not about your stomach.

 

Wait for everyone. If your group includes more than two or three people, it’s likely you won’t all get back to the table at the same time. While you’re waiting, put your napkin in your lap and chat with your dining partners, but don’t touch your food until everyone is seated and ready to begin eating. As with a served meal, guests should wait to start until the host begins eating. If you’re the host, don’t keep everyone waiting. Once everyone has returned from the buffet, welcome your guests to eat by saying, “Thank you all for joining me this morning. Bon appetite!”

 

Pace your eating. Try to eat at the same pace as the host. If you happen to finish first, do not immediately head to the buffet table for seconds. Wait for your host to finish and follow his lead. If he says he’s going to have seconds, then join him. Never let anyone eat alone; even if you’re full at this point, go anyway and choose something small. If he makes no move to return to the buffet, forget about doing so yourself, even if he says it’s fine with him if you go back. Beware. This is a test. It is not really okay. Why? Because you will hold up the real point of the breakfast which is a business meeting and you will be remembered for your gluttony, not your business savvy.

 

Always keep in mind it’s better to leave the meeting hungry with a done deal than full with nothing.

 

For more recommendations or to schedule business meal etiquette training for you and your company, contact Kaye at (480) 391-9888 or ellen@ellenkaye.com

 

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