Ellen A. Kaye

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As excerpted from “Maximize Your Presentation Skills:

How to Speak, Look and Act on Your Way to the Top©”

By Ellen A. Kaye

 

Q. Small talk is such a waste of time, and I resent having to do it at work, but apparently it is now part of my job.  How do I get over my dislike of small talk? 

 

A. You can’t.  Not as long as your perception of “small talk” is “meaningless, demeaning, wasteful chatter.”  The implied meaning is “I am wasting my time and talents.”  Never underestimate the power of small talk or the art of conversation.  Conversations—even the cautious opening gambits we call “small talk”—are the building blocks of long-term business and personal relationships.

 

Ellen’s Hot Tips

 

The Perfect Presentation of “Bonding Conversation.”

 

Never make small talk again!  Here’s how.

 

Change the paradigm.  Start thinking of all your conversations within the context of important, meaningful, profitable “bonding conversation.”

 

Bonding conversation is not boring, and don’t you be either.  Honor yourself, your time, and your energy.  Be prepared to utilize this time well.

 

Bonding conversation is an opportunity to get a feel for a new person and begin a new relationship, whether it be with a potential client or a new friend.

 

Bonding conversation can be delicate, nuanced, and entirely enjoyable.  Bonding conversation is the cup of coffee, the cocktails, or the milk and cookies shared between people.

 

The real meaning lies not in the discussion of the weather or the care and feeding of a pet.  The meaning and purpose of bonding conversation is to get a sense of the other person and to learn about that person’s values, thoughts, and perspectives.

 

Talk about things that matter to you.  Mention something that you just learned or read.  Bring up a word factoid, an amazing or amusing statistic.  Start a dialogue.

 

Ask questions and listen to the answers.  Ask questions form the information you learned in the answers to previous questions.  Be curious but do not pry.

 

Once you change your perspective and start to use these tips and techniques, the benefits to you are endless.  You will develop more friends, cultivate more clients, and enjoy your life more.  As you open the door to more conversations, you will experience more bonding and more success.

 

If you hate small talk, contact Ellen for some coaching that will shift you out of hatred into utilizing those initial moments with your clients and prospects to make you money and further your career.

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